Curator Help

Requesting Curator Access

Everything you need to know about applying for paid ticketing access on Streets

Curator access unlocks paid ticketing, real-time analytics, and professional event management tools on Streets. This guide explains who should apply, what information is needed, and how the review process works.

What Is a Streets Curator?

A Streets Curator is an event organizer who uses the Streets platform to create, manage, and sell tickets for public, paid events. Curators have access to powerful tools including:

  • Paid ticketing with multiple ticket types, tiers, and pricing
  • Real-time sales analytics and order management
  • Attendee check-in via QR codes and NFC
  • Event-based product sales (merchandise, food, drinks)
  • Promotional codes and discounts
  • Revenue splitting for collaborative events (curations)
  • Embeddable ticket widgets for external websites

Note: Curator access is required to create paid tickets on Streets. Free RSVP events can be created by any user without curator access.

Who Should Apply

Streets is built for organizers who host paid, public events that are open to the general public. Ideal applicants include:

  • Event promoters who organize concerts, parties, day events, nightlife, and festivals
  • Event production companies that manage ticketed experiences
  • Venues and bars that host regular public events
  • Cultural organizations running public performances, exhibitions, or workshops
  • Brand activations and pop-ups with ticketed public entry

Important: Streets is not intended for private paid events (e.g., private birthday parties, invite-only gatherings, internal company events with paid entry). Curator access is specifically for organizers of public-facing, commercial events.

Required Information

Every field on the curator request form serves a specific purpose. Here's what we ask for and why:

First Name & Last Name *

Your legal name as the account holder. Used for identity verification and appears on communications from Streets.

Email Address *

A valid email where we can reach you about your application status and account updates. Use a business or professional email when possible.

Business Name *

The name of your event promotion company, brand, or organization. Helps us verify the legitimacy of your operation and may be displayed alongside your events.

Business Website / Social Media *

A link to your website, Instagram, Facebook page, or other social media presence. This is critical for our verification process. We check for:

  • Evidence of past public events you've organized
  • An established online presence with followers or engagement
  • Professional event promotion content
  • Consistency between your application details and your public profile

Tip: Link to the platform where you are most active. An Instagram page with event photos, flyers, and attendee engagement is often the strongest proof of legitimate event curation.

Average Events Per Year *

An estimate of how many events you organize annually (e.g., "5-10", "20+"). Helps us understand the scale and frequency of your operations.

Referral Type (Optional)

If you were referred to Streets by an ambassador or have an incentive code (e.g., STREETSWIN), select the appropriate type and enter the code. This is optional but may expedite your review.

Product Sales (Optional)

Check this box if you also want to sell event-based products (merchandise, food, drinks) alongside your ticketed events.

Why We Verify Curator Requests

We take the verification process seriously to protect everyone on the platform:

Preventing Fraud

Fake events with paid tickets can lead to financial loss for attendees. Verifying each curator ensures only legitimate organizers with a trackable history can sell tickets.

Protecting Attendees

Attendees trust that events on Streets are real, well-organized, and safe. Verification maintains that trust by confirming organizers can deliver on their promises.

Platform Quality

Streets curates a high-quality event experience. Verification ensures public events meet community standards and deliver real value to attendees.

Regulatory Compliance

Selling tickets involves financial transactions processed through Stripe. Verification helps us comply with payment processing regulations and anti-fraud requirements.

How to Apply

To apply for curator access:

  1. Open the Streets app and navigate to your event settings.
  2. Tap "Add Ticket" on any event you've created.
  3. If you don't have curator access yet, you'll see the "Apply for Streets Curator Access" form at the bottom of the ticket creation screen.
  4. Fill out all required fields completely and accurately.
  5. Tap "Submit Curator Request" to send your application.

After submitting, your application status will show as "Pending". You can edit or delete your pending request at any time from the same screen.

Review Process

Here's what happens after you submit:

  1. Application Received — Your request enters our review queue.
  2. Verification — Our team reviews your business information, website/social media presence, and event history.
  3. Decision — You will be notified of the outcome:
    • Approved: Curator tools become available in your account immediately. You can start creating paid tickets.
    • Denied: You'll receive an email explaining the decision and guidance on how to reapply.

Review times may vary depending on application volume. Applications with clear, verifiable information are typically processed faster.

Common Reasons for Denial

Applications may be denied for the following reasons:

  • Incomplete or vague information — Missing fields or generic responses that don't provide enough detail for verification.
  • No verifiable online presence — No website, social media, or digital footprint showing event history.
  • Private events only — If your events are exclusively private or invite-only with paid entry, they don't align with Streets' public event model.
  • Unverifiable business identity — Business name or details that can't be confirmed through public sources.
  • Insufficient event history — No evidence of having organized events in the past.
  • Suspicious or duplicate applications — Multiple applications from the same person or applications that appear fraudulent.

Reapplying After a Denial

If your application was denied, you're welcome to reapply. Before doing so:

  • Review the denial email for specific feedback.
  • Update your online presence with evidence of your events (flyers, photos, videos, attendee engagement).
  • Ensure all required fields are completed with accurate, detailed information.
  • Consider linking to a more active social media profile that clearly showcases your event curation work.

You can submit a new application from the same location in the app (Settings → Event → Add Ticket).

Frequently Asked Questions

Can I create free events without curator access?

Yes. Any Streets user can create free RSVP events. Curator access is only required for creating paid tickets.

How long does the review process take?

Most applications are reviewed within a few business days. Applications with complete, verifiable information are processed faster.

Do I need a registered business to apply?

No formal business registration is required, but you do need an established, verifiable presence as an event organizer (e.g., an active social media page promoting your events).

Can I use Streets for private events with paid entry?

Streets curator access is designed for public, paid events. Private events with paid entry are not within the scope of the platform's curator program.

What happens after I'm approved?

Once approved, you'll be able to set prices on tickets, connect your Stripe account for payouts, and access the full suite of curator management tools.

I was denied. Can I contact support?

Yes. If you have questions about your denial or believe it was in error, email support@thestreetsapp.com with your account details.

Need More Help?

If you have questions about the curator access process, you can: