Help Topics
Contact Support
Learn how to get in touch with our support team for assistance
Support Channels
Need help with Streets? Here are the ways to get in touch with us:
Email Support:
The primary support channel is via email at support@thestreetsapp.com. A customer service professional will respond to your query promptly.
Social Media:
Reach us on Instagram or X (formerly Twitter) at @thestreetsapp.
Support is available 7 days a week from 10 AM to 10 PM (Eastern US Time).
Need Immediate Help?
Contact us now through any of the above channels and let us assist you with your query or issue.
Submitting a Support Ticket
Submitting a support ticket ensures we receive all the information needed to assist you quickly.
Submitting a Ticket In-App
To submit a ticket in the app:
- Open the Streets app.
- Navigate to Settings >Support.
- This will launch your native email client with prefilled details.
- Add any additional information and hit Send.
Submitting a Ticket Without an Account
If you do not have an account, you can still submit a support ticket by emailing us at support@thestreetsapp.com.
Submitting via the app is preferred as it allows us to gather additional details (e.g., account and device information) to expedite the resolution process.
Feedback and Suggestions
We value your feedback to improve Streets and provide the best experience possible.
Leave a Review
If you're enjoying Streets, let others know by leaving a review on:
Send Us Your Suggestions
Have suggestions or feedback? Here's how to share them:
- Send us an email at support@thestreetsapp.com.
- Provide detailed feedback, including what you love and what could be improved.
Your feedback helps us grow and make Streets even better for everyone.
Thank You for Helping Streets Grow!
Every review and suggestion makes a difference. Let's create amazing experiences together.
We're Here to Help
Our team is committed to providing you with the best support experience possible. Don't hesitate to reach out with any questions or concerns.